Question 1

Is the E Wand compatible with my existing blinds?

Answer

Yes! The E Wand is fully compatible will all venetian blinds, mini-blinds, and wand tilted vertical blinds. Unfortunately, at this time the E Wand is not compatible with vertical blinds that use a rope or chain to tilt the slats. If you would like to verify your blind's compatibility, feel free to email us at support@currentproductscorp.com.

Question 2

My venetian blinds are tilted using a cord. Can I still use the E Wand?

Answer

Yes! For homes with corded tilt horizontal blinds, we offer a universal conversion kit with adapters to fit any venetian blinds on the market. Converting a cord tilt blind to a wand tilt is a very straightforward process that is outlined in the Installation Manual and User Guide and in the Instructional Videos located here. For the best operation of the E Wand, we highly recommend using our universal conversion kit over the several offered through third party sellers, as the tilt stem is usually positioned differently.

Question 3

How do I install the E Wand?

Answer

Installation of the E Wand is straight forward, and programming is intuitive. Download the E Wand Installation Manual and User Guide and view instructional videos here.

Question 4

Why won't my blinds open back up after they automatically close?

Answer

The automation functions of the E Wand are controlled through a sliding sensor switch. The top switch controls the light sensor and the bottom switch controls the temperature sensor. When the switches are in the top position, they are off. When the switches are positioned in the middle, they are set to fully automatic, meaning the E Wand will both close and open your blind slats. When the switch is in the lowest position, the E Wand is set to semi-automatic, meaning it will only close your blinds, allowing you to manually open them to meet your needs. If you would like your blinds to open automatically as well as close, simply move the sensor switch to the fully automatic (middle) position. Still having trouble? You can send us an email to support@currentproductscorp.com, or give us a call at 844-307-7435 and we will be happy to help.

Question 5

Why aren't my blinds closing at sunset?

Answer

Your E Wand is smart, but it cannot tell the time of day. Instead, they detect a change in light. There are two primary reasons why the E Wand may not be closing your blinds at sunset. 1) A manual movement was made within three hours prior to the sun setting.

a. After a manual movement has been made, by either twisting the E Wand Twist Handle or by using the remote, a timer is set. This timer prevents the E Wand from making any automated movements for three hours after the manual movement. 2) The E Wand is positioned unusually close to an indoor lighting fixture. a. In some instances, when a E Wand is positioned unusually close to a lighting fixture such as an overhead light or table lamp, the E Wand sensors will measure that light’s activity instead of the sun’s activity. To fix this, you can turn that E Wand’s sensor switches off and group it to the E Wand whose behavior you would like it to replicate. If your blinds continues to remain open after sunset, you can email us at support@currentproductscorp.com or give us a call at 844-307-7435.

Question 6

How much energy am I actually saving by having my E Wand set to fully automatic?

Answer

Windows play a large part in the efficiency of a home. It is recommended that to save energy, homeowners close their blinds when it is warm outside to reduce heat infiltration into the home. During winter months, when daytime temperatures are low, it is recommended that homeowners open their blinds to allow in residual heat from the sun. It is reported that the typical home will cut between 10-15% of their annual energy usage by closing the blinds or curtains during high temperatures, and opening them during daytime cool temperatures. The automated features controlled by light and temperature sensors on the E Wand use this knowledge to reduce the homes energy consumption by automating slat movement.

Question 7

How can I tell if I need to change the batteries?

Answer

When the E Wand has low batteries, it will play a short tune when twisted. Be sure to replace your batteries with 1.5v AA Alkaline batteries. For instructions on how to change the batteries in your E Wand, view our Installation Manual and Instructional Videos here.

Question 8

How long are the batteries going to last?

Answer

Batteries in the E Wand last approximately a year under normal use.

Question 9

I bought the E Wand without a remote. Is it too late for me to program one to my units?

Answer

Absolutely not! You can link a remote to a E Wand whenever you want. For instructions on how to pair a remote to an E Wand, view our instruction manual and videos here.

Question 10

How can I control the E Wand?

Answer

There are several ways you can control the E Wand: 1) manually, 2) by remote control, 3) by twist grouping, and 4) by initiating automated functions. This is different from many other blind motorization devices that offer only a single method of control. 1) To move the slats manually, you can perform a slight twist on the E Wand Twist Handle until the slats reach your desired position. 2) E-Wands can be controlled via remote control. The remote has 5 channels and an all-channel capability, allowing you full control over which blinds you move. 3) Twist Grouping allows you to move a single E Wand to control a designated group of blinds. All E Wands come with the capability to be twist grouped. Instructions on how to create a twist group can be found in the Installation Manual and User Guide as well as within the Instructional Videos. 4) The Smart Technology enabled sensors control the E Wand’s automated functionality. The sensors detect a change in light, opening the slats around sunrise and closing them around sunset. The sensors will also detect temperature, opening the slats during cool days and closing them during warm days.

Question 11

I installed my E Wand and it's not working....

Answer

There are a few possible reasons why your E Wand may not be working directly after installation. 1. The batteries may not be properly installed. Be sure the batteries have all been installed positive end first and that there is no visible damage to the batteries themselves. If the batteries have been properly installed, the E Wand should play a short tune. 2. Before operating the E Wand, it must be properly programmed. Programming Instructions can be found in the E Wand Installation Guide and User Manual. Download the manual or view our instruational videos here. If the E Wand is still not functioning after verifying the batteries have been properly installed and the programming has been completed, you can email us at support@currentproductscorp.com or call us at 844-307-7435.

Question 12

I don't see my question here.

Answer

No problem! You can contact us by emailing support@currentproductscorp.com, or by giving us a call at 844-307-7435.